Salesforce

AI executive coach Brian Evergreen, a former chess prodigy and choirboy, guides corporate leaders to articulate a vision for their future, asserting that artificial intelligence itself does not possess vision, but rather leaders must define the desired future and develop…

ServiceNow has launched Flow, a new conversational AI service desk aimed at directly competing with AI-native startups that have emerged by exploiting perceived weaknesses in ServiceNow's existing software. For approximately two years, challengers to ServiceNow have built businesses by capitalizing…

RSA announced RSA Agent ID, an agentic identity security platform designed to manage the risks associated with the rapid proliferation of AI agents within enterprise environments. The platform aims to provide security for regulated industries including finance, government, healthcare…

MIT professor Paul Cheek is advocating for a radical reimagining of the traditional organizational chart, proposing an "AI-native" model that moves beyond reporting structures to map the intricate relationships between human employees and AI agents within an enterprise.

Snap is making a significant strategic investment, reportedly around $3.5 billion, in the development and deployment of augmented-reality (AR) glasses, with CEO Evan Spiegel articulating a bold vision for these devices to usher in a "post-smartphone era."

Salesforce has launched Agentforce, a platform designed to address the significant operational challenges of deploying artificial intelligence agents in enterprise environments. While the creation of initial AI prototypes using large language models (LLMs) has become increasingly accessible, the subsequent 90%…

Salesforce CEO Marc Benioff issued a strong call for artificial intelligence companies to implement self-regulation, warning that failure to do so could result in legal repercussions and lawsuits. Benioff articulated this stance during a series of events at Salesforce's annual…

At Salesforce's Dreamforce convention in San Francisco on Tuesday, Dario Amodei, the Chief Executive Officer of Anthropic, a prominent artificial intelligence safety and research company, reiterated his strong advocacy for a deliberate slowdown in the pace of AI development.

Salesforce has introduced Koa, a new reasoning model built upon Nvidia's open-weight Nemotron model, specifically designed for sales, marketing, and customer support tasks. This development signals a significant move by Salesforce into the specialized AI domain, potentially posing a competitive…

AI research startup Listen Labs has reportedly withdrawn from a previously agreed-upon $1.5 billion Series C funding round, according to sources familiar with the matter. The term sheet for this significant investment had been signed with Menlo Ventures, a prominent…

Unionized security personnel responsible for guarding some of Silicon Valley's most prominent artificial intelligence companies, including OpenAI and Anthropic, have voted to authorize a strike, indicating their willingness to cease work if contract negotiations do not yield satisfactory results.

Nvidia Corporation announced on Thursday its agreement to acquire the open-source AI platform Hugging Face for $12.93 billion, a move that solidifies Nvidia's position within the rapidly expanding artificial intelligence landscape.

In September 2025, Salesforce CEO Marc Benioff announced a reduction of 4,000 customer service roles, stating a need for "less heads." This move aligns with a broader corporate trend of adopting agentic artificial intelligence to enhance efficiency or replace human…

Denise Dresser, OpenAI's chief revenue officer, is departing the artificial intelligence research company in the "coming weeks" to "pursue other opportunities," according to a team note she posted to LinkedIn.

An ongoing data theft campaign, identified as "City-Forum," is actively targeting customer portals built on Salesforce Experience Cloud and ServiceNow platforms. These attacks exploit vulnerabilities that expose data to anonymous users, allowing threat actors to exfiltrate sensitive information.

Companies are increasingly deploying AI coding agents like Claude Code and Codex for autonomous tasks, leading to unexpected and substantial inference costs. These agents can operate for extended periods, repeatedly calling advanced AI models and accumulating millions of tokens, resulting…

June emerged from stealth today, announcing a $20 million pre-seed funding round aimed at simplifying the complexities of AI deployment for businesses. The startup's mission is to address the significant challenges organizations face when integrating artificial intelligence into their existing…

Encore AI announced on March 19, 2024, that it has secured $30 million in a Series A funding round to advance its mission of building artificial intelligence agents capable of learning from real-world customer interactions.

Salesforce has announced an investment in Callimacus, an artificial intelligence platform that is supported by the Solomei AI research center, founded by fashion designer Brunello Cucinelli. This strategic investment is intended to facilitate the expansion of Callimacus's engineering capabilities…

Determining the return on investment (ROI) and revenue impact of Artificial Intelligence (AI) visibility necessitates a sophisticated approach that directly connects AI mentions, citations, and referrals to concrete business outcomes, specifically lead generation and quantifiable revenue.