Organization
28 Interestana reports mention Salesforce, newest first. Each is summarised from the original reporting and links back to its publisher.
Flair Labs announced that its artificial intelligence voice agents have improved lead conversion rates for mortgage lender West Capital Lending. The AI startup, which builds digital voice assistants for lenders, servicers, and brokers, integrated its platform with West Capital Lending's…
AI agents are increasingly interacting with websites, with Google introducing agentic tasks in Search and Salesforce reporting 20% of sales originating from agents. A recent analysis by the founder of Siteline, David Kaufman, and the author examined how AI agents…
The emerging AI decision layer is becoming the critical battleground for brands, as AI engines and autonomous agents increasingly select which brands to recommend, compare, cite, and transact with on behalf of consumers.
Amazon has discontinued its internal AI leaderboard that tracked token usage, as the gamified system encouraged more AI tasks but yielded fewer valuable outcomes. An Amazon SVP instructed staff to avoid using AI solely for the sake of adoption.
The author, a CEO, expressed frustration with Silicon Valley leaders like Jack Dorsey and Marc Benioff who attribute layoffs to artificial intelligence, stating that these cuts are actually due to poor hiring and insufficient right-sizing post-pandemic.
Salesforce disabled the Klue Battlecards app integration on June 11, 2026, following a security incident at the competitive intelligence company Klue. This action prevents organizations from connecting to Salesforce through the Klue app until the issue is resolved.