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Fast Company••3 min read

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Starbucks Closes 250 North American Stores Amid Financial Review

Starbucks Closes 250 North American Stores Amid Financial Review

Starbucks announced last week the closure of approximately 250 stores across North America, a move that represents about 1% of its roughly 18,000 locations in the region. This decision, revealed by Starbucks Chief Operating Officer Mike Grams on a Thursday, stems from the company's assessment that these specific locations could not achieve "a path to acceptable financial performance" nor consistently "deliver the experience we want for customers." The announcement generated immediate uncertainty for employees and customers, as Starbucks did not initially provide a list of the affected stores. However, through media reports and community efforts, particularly on platforms like Reddit, a clearer picture of the shuttered locations has emerged. As of Monday, these closures are reportedly reflected on Google Maps and within Starbucks's own store locator tool. NBC affiliate KGW8 in Portland, Oregon, was among the first media outlets to compile a list of these closing stores, confirming closures in 33 U.S. states, the District of Columbia, and Canada. The impact of these closures is most significantly felt in California, which is seeing 43 store shutdowns, followed by New York with 16 closures. The provided list of affected stores includes specific addresses and ZIP codes, such as the location at 30 Nicole Lane in Anniston, Alabama (36206), and 720 Gilbert Ferry Road SE in Attalla, Alabama. Other reported closures span various states, including Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, and Wisconsin, as well as the District of Columbia and Canada. The company's strategy behind these closures indicates a broader effort to optimize its retail footprint and focus resources on locations with stronger growth potential and a more reliable ability to meet customer expectations for service and quality. This significant reduction in store count underscores a period of strategic recalibration for Starbucks as it navigates evolving consumer habits and market conditions.

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