ReUp CEO Discusses Student Stop-Out and Return Strategies

Terah Crews, CEO of ReUp Education, discussed the prevalent issue of student "stop-outs" and outlined actionable strategies for higher education institutions to facilitate the return of these students in the "Voices of Student Success" podcast episode released on July 31, 2026. ReUp Education is an organization dedicated to helping students complete their degrees, focusing on adult learners who have previously enrolled in college but have not yet earned a credential. Crews highlighted that a significant number of students, particularly those from underrepresented backgrounds, face financial, academic, or personal challenges that lead them to leave their studies before graduation. These "stop-outs" represent a substantial loss of potential for both the individuals and the economy, as they often possess some college credits but lack the degree to leverage them effectively in the job market. The podcast episode, hosted by Joshua Bay, delved into the root causes of students leaving college, which can range from unexpected financial emergencies and family care responsibilities to a perceived lack of support or relevance in their academic programs. Crews emphasized that many of these students do not intend to abandon their educational goals permanently but are forced to pause their studies due to immediate life circumstances. The core of Crews's message focused on how colleges and universities can proactively address these challenges and create pathways for former students to re-enroll and complete their degrees. This involves developing more flexible academic programs, offering targeted financial aid and emergency grants, and providing robust academic and personal support services. She pointed to the importance of outreach and re-engagement strategies, suggesting that institutions should actively identify and connect with former students who have stopped out. This could involve personalized communication, simplified re-admission processes, and credit for prior learning or work experience. Crews also stressed the need for institutions to understand the evolving needs of today's students, many of whom are adult learners balancing work, family, and education. By offering hybrid learning models, evening and weekend classes, and online course options, institutions can make education more accessible. Furthermore, ReUp Education's work involves partnering with employers to identify employees who may benefit from completing their degrees, thereby upskilling the workforce and addressing critical talent shortages. The conversation underscored that it is never too late for individuals to return to college and that institutions play a crucial role in removing barriers and providing the necessary support for these students to achieve their educational and career aspirations. The episode aimed to equip educators and administrators with insights to better serve this often-overlooked student population and to foster a more inclusive and completion-oriented higher education landscape.