Hacked Klue says criminals are deleting stolen customer data, but now other hackers are making threats

Klue, a market research company, announced on March 18, 2024, that it believes the cybercriminal group responsible for a data breach is now deleting the stolen customer information. The company stated in a customer notification that this deletion is likely an attempt to erase evidence of the intrusion. Klue also alerted its customers to a separate threat from a different hacking group that is demanding ransom payments. This second group is reportedly threatening to release the stolen data if their demands are not met. Klue has not disclosed the specific ransom amount or the identity of the second hacking group. The company is advising affected customers to remain vigilant and monitor their accounts for any suspicious activity. Klue has engaged third-party cybersecurity experts to assist with the ongoing investigation and remediation efforts. The initial breach occurred on February 16, 2024, and Klue began notifying affected customers on March 1, 2024. The company is working with law enforcement agencies regarding the incident.