DoorDash’s new AI chatbot lets you order with prompts and photos

DoorDash launched its new AI-powered chatbot, Ask DoorDash, on May 22, 2024, enabling users to place orders through natural language prompts and image uploads. This feature allows customers to describe desired items, such as "a healthy lunch with lean protein and vegetables," and the chatbot will suggest relevant menu options from local restaurants and stores. Users can also upload photos of dishes they want to find, and Ask DoorDash will identify similar items available on the platform. The chatbot integrates with DoorDash's existing search and ordering functionalities, aiming to simplify the discovery and purchasing process. This move signifies DoorDash's commitment to leveraging artificial intelligence to enhance user experience and streamline e-commerce operations within the food delivery sector. The company stated that this AI integration is part of a broader strategy to personalize and improve the convenience of its services for its customer base.