AI Chatbot Use Hits 49%, But Skepticism Stays High via @sejournal, @MattGSouthern

Forty-nine percent of U.S. adults report using AI chatbots, with 60% indicating they have read AI Overviews. Despite this widespread adoption, a significant portion of users express skepticism about the societal impact of artificial intelligence. Specifically, 41% of U.S. adults believe AI will hurt society more than help it, while only 15% anticipate AI will help society more than hurt it. The remaining 44% believe AI will have an equal impact, neither helping nor hurting society. Among those who have used AI chatbots, 40% believe AI will hurt society more than help it, a sentiment shared by 42% of those who have read AI Overviews. The data suggests a notable gap between AI tool usage and optimistic outlooks on its societal benefits.