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Ars Technica2 min read

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Framework Laptop BIOS Update Causes Ryzen 7040 Bricking Issues

Framework Laptop BIOS Update Causes Ryzen 7040 Bricking Issues

Framework is addressing user reports indicating that a recent BIOS update for its Framework Laptop 13 models equipped with AMD Ryzen 7040-series processors is rendering the devices inoperable, a phenomenon commonly referred to as "bricking." These Ryzen 7040-based Framework Laptop 13 computers and their corresponding motherboards began shipping in 2023. The problematic BIOS update, version 3.20, was released in June 2026. According to a post on Framework's official forum by a company employee, this update was intended to introduce support for new mainboard features, such as an enhanced haptic touchpad and upgraded speakers, particularly for the higher-tier Framework Laptop 13 Pro. Additionally, the update aimed to resolve several issues, including a bug where the Battery Extender status was inaccurately reported after a system reboot, hibernation, or shutdown once the timer had expired. Despite these intended improvements, a subset of users has reported successful installation of the update without incident. However, a significant number of users have taken to online platforms to detail their experiences with the update leading to system failure. The company has acknowledged these reports and is actively investigating the root cause of the bricking issue. Framework has stated that it is working to understand why the BIOS update is causing these problems and is committed to providing a resolution for affected customers. The company's support channels are reportedly being utilized to gather more information from users experiencing the issue, including specific system configurations and the steps taken prior to the update. This situation highlights the critical nature of BIOS updates and the potential for widespread disruption when they contain unforeseen errors. Framework, known for its repairable and upgradeable laptop designs, faces the challenge of restoring functionality to potentially thousands of devices. The company's response will be closely watched by its user base and the broader tech community, particularly concerning the speed and effectiveness of the fix. Further updates are expected as the investigation progresses, with the goal of restoring confidence in the reliability of Framework's hardware and software updates. The specific number of affected units has not yet been disclosed, but user complaints suggest a notable impact on the Ryzen 7040-series laptop owners who applied the BIOS 3.20 update. The company's commitment to transparency and customer support will be crucial in navigating this technical challenge and mitigating reputational damage. Users are advised to monitor Framework's official communication channels for any further guidance or instructions regarding this issue.

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