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MIT Technology Review••3 min read

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Flock Tightens License Plate Reader Rules Amid Surveillance Backlash

Police technology company Flock announced new rules today to restrict officer access to its nationwide network of license plate readers, a move intended to address growing public backlash and concerns about mass surveillance and potential police abuse. The company's network comprises 120,000 cameras that provide police departments with access to a vast repository of searchable location data. Recent scrutiny has highlighted instances of officers misusing Flock's technology for unauthorized purposes, including stalking current or former romantic partners. A Washington Post investigation identified 46 cases where officers were accused of such abuses.

In response, Flock is implementing a mandatory requirement for officers to enter a criminal case number before conducting any searches within the system. This measure, previously an optional feature launched last year, aims to ensure that each search has a legitimate, documented purpose. Civil liberties groups have advocated for such baseline standards, though past attempts at similar safeguards have been circumvented. For example, the ACLU reported that when Flock previously required officers to provide a reason for a search, some used vague terms like "investigation" or entered nonsensical responses, such as "hehehe" 20 times at one Oregon department. The effectiveness of the new case number requirement may be limited as Flock does not verify the validity of these numbers, potentially allowing officers to bypass the safeguard.

To further combat misuse, Flock is also making its automatic auditing system mandatory for all users. This feature, also introduced as an optional tool last year, is designed to analyze officer search activity and flag suspicious searches to administrators. While Flock announced these changes today, the company has not disclosed specific details regarding the accuracy of the automatic auditing tool or allowed independent evaluations of its performance. These enhanced controls are part of Flock's broader strategy to mitigate the backlash stemming from concerns about the extensive data collected by its surveillance network and to potentially regain lost contracts amid these controversies. The company's efforts are aimed at demonstrating a commitment to responsible data usage and addressing the ethical implications of widespread surveillance technology.

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