Home/News/Chase Freedom Flex Loses Cellphone Protection Sept. 20
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Chase Freedom Flex Loses Cellphone Protection Sept. 20

Chase Freedom Flex Loses Cellphone Protection Sept. 20

The Chase Freedom Flex credit card will discontinue its complimentary cellphone protection benefit for eligible cardholders on September 20, 2026. This benefit, which covered up to $800 per approved claim for damaged or stolen phones (subject to a $50 deductible), required cardholders to pay their monthly wireless bill with the Freedom Flex card. Coverage was limited to two approved claims annually, with a maximum benefit of $1,000. Cardholders who have relied on this perk to avoid separate phone protection plans will need to find an alternative solution before the discontinuation date. Eligible losses incurred up to September 19, 2026, will still be covered under the current terms. This change means that individuals wishing to maintain cellphone protection will need to switch their monthly wireless bill payments to another credit card that continues to offer this feature. While not the primary draw for the Freedom Flex, the cellphone protection has been a valuable added benefit for many users. The discontinuation affects cardholders who pay their wireless bills with the card and seek coverage for theft or damage. Chase has updated its Freedom Flex Guide to Benefits to reflect this upcoming change, informing customers of the end date for the service. Other credit cards still offer similar cellphone protection benefits when monthly wireless bills are paid with the card, allowing consumers to maintain coverage by switching their payment method. The specific terms, conditions, and exclusions that applied to the Freedom Flex's cellphone protection will no longer be in effect after September 19, 2026.

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