Leaders Share Strategies for Managing High Performers

Fifteen leaders from the Fast Company Impact Council have shared their strategies for effectively managing high-performing employees, highlighting the need for tailored approaches that differ from standard management practices. These individuals, who produce greater volumes of work or outcomes, require specific support to ensure retention and satisfaction.

A core theme emerging from the council's insights is the importance of deep trust. High performers often possess unique perspectives and work unconventional hours to achieve impactful results. Leaders emphasize that micromanagement or rigid deadline adherence is counterproductive. Instead, fostering an environment of trust allows these individuals to operate autonomously, with their contributions ultimately outweighing any friction caused by their working styles. Regan Parker of ShiftKey advises leaders to "get out of their way and allow their work to speak for itself."

Another key principle is holding talent accountable to their full potential. Neil Barrie of 21st Century Brand stated, "My mantra here is: Hold talent accountable to their potential. You are pushing them from the perspective of achieving all that they can in their career." This approach focuses on individual growth and maximizing each person's capabilities, irrespective of their current performance relative to their manager.

Furthermore, the council members stressed that there is no one-size-fits-all formula for managing top talent. Bo Zhao of Baby Gear Group noted that management strategies should be adapted to each individual, as needs vary even among high performers. Some thrive in autonomous settings, while others excel with more direct guidance, underscoring the necessity of personalized management systems.

The collective advice suggests that understanding the unique motivations and working styles of high performers is crucial. By building trust, focusing on potential, and adopting flexible, individualized management techniques, organizations can better support and retain their most impactful employees.