How ‘accidental managers’ sink teams and sour workplaces

An estimated 82% of individuals entering management positions are 'accidental managers,' taking on leadership roles without seeking them or possessing formal training, according to a 2023 study by the U.K.'s Chartered Management Institute (CMI) and YouGov. These managers often step into their roles because a management position is the only available path for career advancement or salary increases within an organization, or they are promoted based on technical skills rather than leadership potential. This lack of preparation can lead to significant challenges, including a lack of understanding of effective management practices and a negative impact on team morale and productivity. Kendra Johnson, founder of the Venned Group, a leadership training organization, highlights that organizations frequently use management titles as a reward system without considering individual suitability for the role. She emphasizes that management is a skill set, not merely a career destination, and that the current approach often fails to equip individuals with the necessary competencies. The trend is further influenced by generational shifts, with research indicating that Gen Z shows less interest in management roles, yet these positions still require individuals to fill them. This creates a gap where untrained individuals are tasked with complex leadership responsibilities, potentially leading to situations where employees like 'Martha' (a pseudonym) find themselves performing managerial duties without the title or support.